It is not required for all, however shipments can be held by local authority in United Arab Emirates after screening due to lack of MSDS (Material Safety Data Sheet) or NON DG (Dangerous Goods) declaration letter from the shipper resulting to misconnections and impacting end-to-end service.
It would be advisable for all shipments originating, transiting and terminating for UAE to have MSDS or NON DG declaration from shipper enclosed in the shipment and copies to be uploaded in IDIS.
Note: All used items are Quarantine inspected.
Failure to comply will cause delays.
Restrictions may apply for freight collect shipments from the origin country or territory. Contact UPS or the UPS service partner in the origin country or territory prior to shipping.
Service agents are used in areas of New South Wales, Victoria, Queensland and Western Australia.
Norfolk Island is a territory of Australia. For Rates/TNT use AU Country or Territory, Postal code 2899 and City Norfolk Island
There are special stipulations on the following commodities when shipping to Australia. If you plan to ship one of the commodities listed below, be sure to adhere to the following stipulations in order to avoid delays and holds at customs.
Any shipments that arrive in old fruit boxes will be repacked. The boxes are then destroyed. Clearance delays will occur.
Any food will be quarantine inspected and the charges billed to the consignee. Suspicion of foods will be fumigated by Australian Quarantine Authorities.
The minimum quarantine fee is 36 AUD.
Import Permits and applications for products with more than 10% of dairy content; semen, embryos and other biological products of susceptible species are to be assessed and appropriate measures or suspension in line with new requirements as a result of the outbreak will be imposed. All affected business will be informed of changes affecting their Import Permits.
Further, import for the following products will be assessed on a case by case basis depending on manufacturing processing and other treatment being sufficient to manage the risk of Foot and Mouth Disease:
Personal imports of prescription medicines can be imported if the importer is a person, the supply is for less than 3 months and they have a prescription from an Australian doctor.
The list of prohibited ingredients can be found in the Australian Government - Department of Health website
Refer to Department of Health - Therapeutic Goods Administration (TGA) website for more information on importing personal shipments to Australia
For solid wood packing and dunnage, AQIS will require mandatory compliance with ISPM 15. This can either be in the form of a phytosanitary certificate or an IPPC logo.
In the event of non-compliance , the package will be treated, destroyed or re-exported. Charges will apply in these instances.
There is no gift exemption in Australia however with the exception of alcohol, tobacco and prohibited items, when the Free on Board (FOB) value of the shipment is less than the 1,000.00 AUD, the shipment may enter the country or territory duty and tax free.
The invoice should include:
For items of no commercial value, a value must be stated on all non-document shipments.
The consignee's telephone number must appear on the invoice.
The destination country or territory considers the following items as document shipments. If criteria are listed, the shipment must meet the criteria to be considered a document shipment.
In addition to the prohibited commodities listed here, it is prohibited to ship the following commodities to Australia.
UPS only delivers to New South Wales, Victoria, Australian Capital Territory, South Australia, Western Australia and Tasmania.
UPS cannot deliver to Queensland and Northern Territories due to certain communities local alcohol regulations.
Importation of Alcohol products to Australia does not include the de-minims value rule, All Alcohol products are subject to high rates of duties rates (excise and WET tax) and GST upon importation at Australian Border regardless of the importation value declared.
UPS require the alcoholic percentages of the products to be declared on the commercial invoice with Consignor / Consignee sale transaction.
The Australian Border Force (ABF) is targeting specific import tariff classification codes linked to potential asbestos products and/or products containing asbestos.
The tariff classification areas include but are not limited to the following:
As a result of this heightened enforcement, importers should undertake due diligence with manufacturers and suppliers of any goods or products suspected of containing any level of asbestos. Where applicable, importers should also have a statement on the commercial invoice indicating "asbestos free materials".
Further information including affected commodity types, classification codes and testing requirements may be obtained from the following links:
For 4C Importation of asbestos, please refer to the following link:
- New Zealand
- Papua New Guinea
- New Caledonia
- Wallis & Futuna
Electronic Cigarettes can only be imported into Australia for personal consumption only-not for commercial purposes.
A Commercial Invoice is required.
For more information on personal consumption click on the following link: http://www.tga.gov.au/consumers/personal-importation-scheme.htm
E-Cigarettes are comprised of an atomiser, battery and cartridge that may or may not contain a mixture of liquid nicotine and propylene glycol or polyethylene glycol. These forms of glycol are commonly used in pharmaceutical formulations and are not controlled.
Liquid nicotine, is scheduled as a 'Schedule 7 Poison' under the Standard for the Uniform Scheduling of Medicines and Poisons (SUSMP). As such, it is considered a substance with a potential for causing harm which requires special precautions in manufacture, handling or use. Other substances listed in Schedule 7 include chlorine and arsenic. The listing of a poison in Schedule 7 does not usually justify an import prohibition.
The Department of Health and Ageing (DoHA) is responsible for the government policy on such issues and advised that all States and Territories have domestic controls on the sale of these products and they are prohibited for commercial purposes.
E-cigarettes (and/or their components) are not prohibited imports under Customs law. However, they may be subject to control under the Therapeutic Goods Act 1989 if the packaging makes a claim about any form of therapeutic benefit.
If E-Cigarettes are detected at the border appearing to make a therapeutic claim, the goods may be referred to the Therapeutic Goods Administration (TGA). The TGA will advise whether further action is warranted, whether any claims made are classed as therapeutic, and whether seizure is appropriate under their Act.
If no therapeutic claim is made, or the TGA determines that no action is warranted, the goods are released, as they are not controlled on importation.
The onus is on the purchaser of goods from offshore websites to ensure that any goods they purchase are legal to import and possess under Commonwealth and State and Territory laws.
Goods of this nature are not tobacco or tobacco products, and therefore are not subject to duty or GST if the Customs value is at or below the low value goods threshold of A$1,000.
In addition, Emirates (which UPS uses for shipments to Melbourne) has an embargo on UN 3480 (group 965) being accepted to travel on small package service as Courier.
Alternative arrangements are in place, but expect transit delays if the normal planned flow of the package is via Dubai, United Arab Emirates. Time in Transit may be extended due to solution found.
Accompanying documentation (for example, packing list, Phytosanitary certificates, CITES certificates, invoices etc) and labels on the consignments must correspond and the documentation should clearly identifiy the plants by their botanical names.
All plant material must be free from soil, disease symptoms and other extraneous contamination of quarantine concern.
Saturday Delivery Available: Yes
Not available in all areas. Always check the international time in transit system for details of service availability within a country or territory.
Saturday Delivery for an additional charge
Always check Calculate Time and Cost for details of service availability and guarantee information within a country or territory. All Service Levels may not be available to or from every address within a country or territory.
Personal effects such as private military souvenirs (including trench art), firearms, weapons, ballistic vests or dangerous items not owned by the military are subject to normal Customs and Border Protection control requirements. These goods must be manifested and declared to Customs. Items may require a permit, police authorization and safety testing before importation/exportation.
Military Issue Weaponry
Permits are not required to be submitted for military owned weapons that are imported or exported as part of an official military deployment. This includes where military personnel are travelling to or returning from overseas with their personal service weapons. These items should be listed on the manifest.
UPS Carried Unaccompanied Military Personal Effects
Normal duty and taxes apply to alcohol, tobacco and motor vehicles.
Military personnel and their family arriving in Australia for an official posting may bring in their own unaccompanied effects duty and GST free provided they have owned them for 12 months.
Full technical details can be found on www.customs.gov.au ByLaw 9940005 (Item 8)
Upon completion of repair works, at re-import, the invoice should indicate:
If the shipment is under warranty, repair charges should be indicated on invoice. Duty and tax will be exempted.
If the shipment is not under warranty, duty will be applied to the total cost of the repair and 10% GST will be applied to the total cost of the repair and freight charges.
Convert metric quantity for weight, length, and area.